999 silver means the jewellery is made of 99.9% pure silver, the highest standard of purity. It is softer, shinier, and more hypoallergenic than lower grades.

925 silver (also called Sterling Silver) contains 92.5% silver and 7.5% alloy metals such as copper, nickel, and sometimes zinc. Nickel can cause allergic reactions or skin irritation for sensitive wearers, and copper can react with sweat or moisture, leading to tarnish and skin discoloration.

Many sterling silver pieces are rhodium-plated to slow tarnishing and give a bright finish, but this plating wears off over time, requiring re-plating and potentially exposing skin to the alloy metals beneath.

At Holraj, we use BIS-hallmarked 999 silver — free from nickel, copper, and other alloys — giving you unmatched purity, authenticity, and lasting value without the risk of allergic reactions from mixed metals.

Our jewellery is freshly crafted after you place your order to ensure purity and finish. Delivery across India usually takes 5–7 days, including production and shipping via India Post.

While many stores focus on same-day shipping, we focus on freshness, purity, and craftsmanship — delivering a premium piece worth waiting for.

Yes! Many Holraj pieces can be personalized with names, dates, or short messages (up to 30 characters).

We use engraving techniques suited for 999 pure silver, which does not have the hardness of alloyed silver, so your personalization remains crisp without compromising the purity of the metal.

Absolutely. From regional motifs to bulk gifting or one-of-a-kind heirloom designs, our artisans can create custom pieces in 999 pure silver.

Unlike mass-market 925 silver, your custom Holraj creation will be free from base metals that could tarnish or cause allergies, ensuring it remains safe and beautiful for years.

Currently, we ship across India. International shipping is coming soon — and we will continue to ship only BIS-certified 999 silver, so our customers abroad enjoy the same purity and trust.

We accept returns only for damaged or defective products. Customized or engraved items cannot be returned, as they are made exclusively for you.

Because 999 silver is softer than 925 alloyed silver, we take extra care in packaging to prevent damage in transit, ensuring you receive your jewellery in perfect condition.

For Jewellery:

• Store in an airtight pouch or box to minimize exposure to air and moisture.
• Keep away from perfumes, cosmetics, and household chemicals.
• Wipe gently with a soft silver polishing cloth to maintain shine.
• Avoid wearing during heavy activities that may cause scratches — 999 silver is softer than 925 silver because it has no alloys, but this softness also gives it a richer luster.

For Silver Utensils:

• Wash immediately after use to avoid food stains, especially from acidic foods like citrus or tomatoes.
• Use mild dish soap and a soft sponge — avoid harsh scrubbers that can scratch the surface. Harsh scrubbers could cause scratches which are purely aesthetic and will still not affect the safety or purity of your 999 silver utensil. It will remain just as safe as always to use and eat from.
• For occasional deep cleaning, soak in warm water with a pinch of baking soda, then rinse and dry thoroughly.
• Store in a dry place, preferably wrapped in a soft cotton cloth.
• Avoid prolonged contact with salt, as it can cause dullness even in pure silver.

Why 999 Silver Needs Less Maintenance: Unlike 925 silver, which tarnishes more quickly due to copper content, 999 pure silver is naturally more resistant to tarnish and safer for food contact. It is free from nickel, copper, and other alloys, making it ideal for both fine jewellery and utensils used for eating or serving.

At Holraj, every piece — whether jewellery or utensil — is BIS-hallmarked 999 silver, ensuring it remains beautiful, safe, and heirloom-worthy for generations.

Yes! Holraj offers elegant gift wrapping for all orders, and you can include a personalized message.

Because our jewellery is crafted fresh from 999 pure silver, you can gift with the confidence that it’s safe for even the most sensitive skin — perfect for weddings, baby showers, or milestone celebrations.

You can reach us via the Contact Us page, email us at info@holraj.com, or message us on Instagram.